Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy explains how Ausaio Consulting Group, Inc. d/b/a Profyl ("Profyl", "we", "us", or "our") collects, uses, discloses, and protects your information through the Profyl website, mobile applications, and related services ("Service"). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly (e.g., name, email, business profile, contact details you input) and data automatically collected when you use the Service (device info, IP address, logs, cookies, usage statistics). We may also collect payment or billing data for paid subscriptions.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service and user experience
  • Operate account management, authentication, and security
  • Process payments and subscriptions
  • Communicate with you about your account or Service updates
  • Comply with applicable law and enforce our terms

3. Sharing and Disclosure

Your personal information may be shared:

  • With third-party service providers (for hosting, support, payments) under contract
  • As required by law or legal process
  • To protect the rights, property, or security of Profyl and its users
  • As part of a merger, acquisition, or sale of assets (with notice to you)

We do not sell your personal data for monetary value.

4. Cookies and Tracking Technologies

Profyl uses cookies and similar technologies to operate the Service and improve your experience. A cookie is a small text file stored on your device.

Types of Cookies We Use:

Essential Cookies (Always Active):

  • profyl_session: Used for user authentication and session management. This cookie is necessary for the Service to function and cannot be disabled. It is httpOnly, secure, and expires after 30 days of inactivity.

Optional Cookies (Require Your Consent):

  • Analytics Cookies: Currently not used, but we may implement these in the future to understand how users interact with our Service and improve functionality.
  • Marketing Cookies: Currently not used, but we may implement these in the future for advertising and retargeting purposes.

Managing Your Cookie Preferences:

You can manage your cookie preferences through:

  1. Our Cookie Consent Banner (appears on first visit)
  2. The "Cookie Preferences" button (bottom-right of any page after initial consent)
  3. Your browser settings (though this may limit Service functionality)

For detailed information about cookies we use, please see our Cookie Policy.

5. User Rights and Choices

Depending on your location and applicable laws (including GDPR/CCPA):

  • You can access, correct, or delete your personal information via your account dashboard or by contacting us.
  • You may opt out of marketing communications at any time.
  • California residents: You have the right to request information about our data practices, access specific personal data, or request deletion. Contact us at privacy@profyl.io.
  • EU/UK residents: You may exercise your data subject rights under GDPR, including rights of access, erasure, objection, and portability. Contact us at privacy@profyl.io.
  • You have the right not to be discriminated against for exercising these rights.

6. Data Security

We use reasonable technical and organizational measures to safeguard your data against loss, misuse, and unauthorized access, but no system is perfectly secure.

7. International Transfers

Your information may be stored and processed in the United States and other countries where Profyl or its service providers maintain facilities. If we transfer information from the EU or UK, we implement appropriate safeguards under GDPR.

8. Retention

We retain your data as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children's Privacy

The Service is not intended for use by children under 16. We do not knowingly collect data from anyone under 16. If you believe a child has provided us personal data, contact us for removal.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. We will notify you of material changes at least 30 days before they become effective by posting on the Service or notifying you directly. Your continued use constitutes acceptance of the changes.

11. Contact Us

For privacy questions, data requests, or complaints, contact:

Profyl privacy team
Email: privacy@profyl.io